Qianli Machinery welcome your suggestions and comments. If you have a complaint, you may contact our Sales Representatives directly. If you are not satisfied with their answer, please send us email and our Customer Service Supervisor will take care of your problem promptly.

Service & Parts
Qianli Machinery has always delivered the right equipment at the right price.And we will train your operators, provide follow-up visits to review the equipment use, and advice on optimal utilization of wear parts.We built overseas parts centers in Henan province (CHINA), a total area of about 10000 square meters warehouse, to deliver service parts for global customers.

Quality Guarantee
Qianli Machinery regards product quality as the life of the enterprise. In 2007, all the products had passed the quality system certification of ISO9001:2000. In 2009, QLN high quality products passed the CE certification and entered European market.In 2012,QLN brand tractors were approved and obtained the e-mark/EEC certificate. The warranty time of QLN products is one year for complete machine, and two years for main spare parts.When the tractors or implements have problem in warranty, please take pictures as evidence. After make sure (the problem must not be caused by man-made destructive factors), we will send out the spare parts for free at once.

Skilled After-Sale Service team
Qianli Machinery can offer 24*7*365 online engineer service and solve the problems for you ASAP. Our after-sale service team will deliver prompt and complete service to keep your job moving forward. The technicians of our team offer super service ranging from routine maintenance and accident repairs to customization and reconditioning.

Preferential Supply of Wear Parts
Original spare parts are the heart of farm tractors. When loading tractor, we will deliver some normal spare parts and tools for free together with tractor, including tool box.QLN supplies quality original parts to protect your investment and our experienced product specialists can ensure you receive exactly what you need to get your equipment back on working ASAP.

Service Network
Qianli Machinery has been a manufacturer of farm tractors, corn harvesters and farm implements for over 30 years. Our walking tractors, farm tractors, rice harvesters and farm implements have been sold to more than 130 countries, including Algeria, Mozambique, Zambia, Botswana, Zimbabwe, Nigeria, Ghana, Cameroon, Tanzania, Kenya, Sudan, Mauritius, Malaysia, Thailand, Indonesia, Cambodia, Peru, Columbia, Chile, Ecuador, New Zealand, Australia, Romania, Bulgaria, etc.